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Butterball's Turkey TalkLine Fields Some Strange Questions

Turkeys are intimidating, especially when dead and waiting to be transformed from meat and bones to a delectable platter to impress 12 loving people called family.

Butterball turkey. Need help? Call 1-800-288-8372.

Butterball turkey. Need help? Call 1-800-288-8372.

Photo Credit: Butterball

Luckily there’s an app for that, and Facebook, Twitter and Youtube. But there’s also a number to call (how convenient!). The Butterball® Turkey Talk-Line has fielded almost 3 million calls, according to their stats.

They’ve shared some of their favorites so no one has to be intimidated to call. Remember: the only dumb question is the one not asked. (Operators are standing by: 1-800-288-8372.)

  • Bundle of Joy: A flustered father called the Talk-Line a few hours after his wife had given birth to their first child. He was concerned their turkey had been thawing in the fridge for too long while he was at the hospital. When the staffer asked the man how much it weighed, he replied, “The turkey or the baby?” After determining the turkey’s weight and thawing time, she assured him he would be able to deliver a safe, delicious Thanksgiving dinner by the time mom and the baby returned home.
  • Turkey Help in a Pinch: One caller had always cut the legs off the turkey before putting it in the oven thinking that was how you had to cook a turkey. She later learned that the only reason her mom had been doing that was because their oven had been so small that that was the only way to get the bird into the oven!
  • All in the Family: A woman in her 70s, cooking Thanksgiving dinner for the first time, called for help because her mother said she was tired of cooking and it was time her daughter learned how to prepare the Thanksgiving meal.
  • It’s a Wrap: A gentleman called to tell the staff how he wrapped his turkey in a towel and stomped on it several times, breaking the bones so it would fit in his pan.
  • Carving the Turkey: Another gentleman called to tell the operator he cut his turkey in half with a chain saw and wanted to know if the oil from the chain would adversely affect the turkey.

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