Metro-North Holds Informal Customer Forums In Stamford, Grand Central

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Metro-North is holding an Informal Customer Forum in Stamford in April.
Metro-North is holding an Informal Customer Forum in Stamford in April. Photo Credit: File Photo

FAIRFIELD, Conn. -- Metro-North Railroad is holding informal customer forums in Fairfield County as well as other locations as it reaches out to its customers to hear ways it can improve commuter rail service. 

Metro-North's President Joseph Giulietti and other senior managers will be on the floor of Grand Central Terminal’s Main Concourse from 4 to 6 p.m. Wednesday, March 26, in New York City to listen to customer comments and suggestions. Metro-North will continue the informal discussion from 5 to 7 p.m. April 10 at the Stamford Station across from the ticket office. 

"Making good on a pledge to increase openness and transparency, MTA Metro-North Railroad will hold six informal meeting at Grand Central and outlying stations in an effort to engage customers in a dialogue with senior management of the railroad, including the new president, Joseph Giulietti," Metro-North representatives said. "These sessions are part of the communications initiatives included in Metro-North’s 100-Day Action Plan."

Additional sessions are scheduled as follows:

  • April 3, White Plains Station entrance lobby from 5 to 7 p.m.
  • April 10, Stamford Station across from the Ticket Office from 5 to 7 p.m.
  • May 1, Grand Central Terminal, Main Concourse from 7 to 9 a.m.
  • May 6, Croton-Harmon Station, near the ticket office, north overpass from 5 to 7 p.m.
  • May 14, Harrison Station on the eastbound platform from 5 to 7 p.m.

For more information about the 100-Day Action Plan, residents can visit the MTA Information website

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